Everyone knows to call 911 in an emergency. However, those operators aren’t always trained to handle a mental health crisis. To address this, a new national hotline, the 988 Suicide & Crisis Lifeline, recently launched to connect those experiencing suicidal, substance use and/or a mental health crisis with trained crisis counselors that can provide direct, life-saving services.
988 is built off the previously known National Suicide Prevention Lifeline number (800-273-8255) which continues to work. State officials nationwide prepared for the launch by increasing staff and funds for the much-needed counseling services.
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